Financed a car since 2007?
You could be owed £700*.
Check for FREE using our agreement finder,
if you could claim for mis-sold car finance compensation.
Have I Been Mis-sold a Car Finance Agreement?
WHY
Car finance agreements like Personal Contract Purchase (PCP) or Hire Purchase (HP) are significant financial commitments. That’s why you deserve full transparency when signing one—so you can make an informed, financially responsible decision.
HOW
You may be owed compensation due to possible disclosure failings related to your PCP or HP agreement. These include failures to properly disclose the commission earned by the person who arranged your contract and/or the ability to vary the interest rate applied—meaning you may have paid higher interest without even knowing it.
WHAT
*If the commission was hidden or not clearly explained, you could be owed an average of £700 – but clients could be entitled to more. £700 is the average.
Am I eligible for
a PCP claim?
You may be eligible to make a claim
With us, if you meet these four conditions
Condition 1/4
You have purchased one or more vehicles through a finance arrangement (such as PCP or HP) 7 April 2007 – 1 Nov 2024
Condition 2/4
You were not informed about the existence, amount, or the method by which this commission arrangement was calculated.
Condition 3/4
You have not taken any steps to pursue compensation, either personally or through a representative.
Condition 4/4
All of the aforementioned conditions apply to you.
How does it work?
How to start
your PCP Claim:
Submit your claim in just 2 minutes
with these simple steps:
1. We find your car finance agreements.
Use our free tool to securely retrieve your car finance agreements.
2. See instantly which agreements qualify
You'll immediately find out which of your car loans might be eligible for compensation.
3. Complete Your Registration
Review and sign our documents so we can begin submitting your claims on your behalf.
4. Done!
Our team will handle the entire process for you — working to recover the compensation you're owed and keeping you informed every step of the way.
What is mis-sold car finance?
If you purchased a vehicle on finance between 7 April 2007 – 1 Nov 2024 then it is likely that the car finance was mis-sold to you due to the car dealership failing to disclose commission they were paid by the lender for setting up your car finance.
Everything You Need to Know About PCP Claim
Frequently Asked Questions
Why might I have a claim?
If you bought a car on finance from between 7 April 2007 – 1 Nov 2024, the dealership may have earned a hidden commission from the lender without telling you. This could have made your loan more expensive and may mean you were mis-sold.
How long will my claim take?
The timeline for motor finance commission claims has changed following recent FCA updates:
- The Financial Conduct Authority (FCA) has paused the requirement for finance firms to issue final responses to all motor finance commission complaints (both Discretionary Commission Arrangements (DCAs) and non‑DCAs) between 7 April 2007 – 1 Nov 2024.
- This allows time for the FCA to complete its ongoing review of historical DCAs, including how widespread any misconduct has been, and to determine whether an industry‑wide redress (compensation) scheme is needed.
- In August 2025, the FCA confirmed it will publish a consultation by early October 2025 setting out proposals for a redress scheme. If implemented, customers may begin to receive compensation in 2026.
How much could my claim be worth?
The compensation you could receive depends on factors like:
- How much finance you took out
- When you took it out
- The length of the agreement
- The interest rate you paid
- The commission your lender paid to the dealership
Following recent court rulings and FCA guidance in 2025, the FCA estimates that most customers will receive around £700 per agreement where unfair commission practices occurred.
This is an average figure and your individual compensation may be higher or lower depending on your specific case.
Do I need to use a law firm, or claims management company to make my claim?
No, you do not have to use a law firm or claims management company to make your claim. You can claim directly and for free by contacting your lender first, and if necessary, escalate your complaint to the Financial Ombudsman Service.
The FCA has indicated that there is a realistic possibility that it will introduce a direct redress scheme in the near future.
While you can handle your claim yourself, some people prefer to use a professional representative because of their expertise or simply because they don’t have the time to manage the process.
What are your fees?
If we are successful in obtaining an offer or payment of Compensation, then you will pay a Success Fee which is calculated based on the amount of Compensation your lender offers per credit agreement.
Disclaimer
Benson Goldstein is a trading name of Benson Goldstein Ltd, a company registered in England and Wales (company number 14417365) which is authorised and regulated by the Solicitors Regulation Authority under SRA No. 8003245. Registered office at 3rd Floor, 86-90 Paul Street, London EC2A 4NE.
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- Terms & Conditions – Mis-sold Motor Finance
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- Complaints Procedure
PO Box 79176, London NW4 9NH
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